Responsible Gaming Policy

The use of our services is strictly prohibited for individuals under 18 years of age. We implement automatic age verification checks and require mandatory submission of valid identification documents. Entering false data or facilitating platform access by minors constitutes a serious violation of the contractual terms.

We encourage all our users to maintain a conscious and controlled approach:

• Consider gaming activity as a form of pure entertainment and not as a method for generating income.
• Use only funds that you can afford to lose, without affecting the budget allocated for daily family expenses.
• Set strict limits in advance on the time to be dedicated to the session and on the maximum spending.
• Suspend gaming in situations of emotional stress, excessive fatigue, or under the influence of substances that alter mental clarity.

Within their profile settings, each user can independently activate the following moderation tools:

• Deposit and loss limits: Set daily, weekly, or monthly to prevent overspending.
• Session time limits: Automatic monitoring with pop-up alerts and scheduled disconnection upon reaching the threshold.
• Self-exclusion: Option for temporary or extended suspension of access to the gaming account for a minimum duration of six months.
• Permanent account closure: Full assistance to permanently terminate the contractual relationship with the platform.

We recommend periodic self-assessment tests. Behaviors such as obsessively trying to recover losses, hiding gaming habits from family, developing debts, or experiencing a negative impact on professional performance signal the immediate need to suspend sessions and seek assistance.

Should gaming behavior turn into a complex problem, we warmly invite users to contact the healthcare facilities and independent associations active in Italy that offer free, anonymous, and specialized counseling for overcoming addiction.

If you use a personal computer or smartphone shared with other family members, we recommend not enabling automatic credential storage and activating parental control software to prevent unintentional access by minors.

Our support staff receives regular updates to promptly intercept requests for help and assist the user in correctly configuring technical limitations on their profile, always operating with respect for the player's privacy and personal well-being.